ADA Accommodations
at The Francis Hotel
Constructed in 1881 and proudly listed on the National Register of Historic Places, this historic property blends preserved architectural character with modern accessibility accommodations. While certain structural elements reflect the building’s historic nature, we are committed to providing accessible options and ensuring a comfortable stay for all guests.
Property Accessibility Overview
We strive to provide access throughout the property; however, due to the building’s historic structure, some limitations exist:
- An elevator provides access to all floors.
- Accessing the third-floor guest rooms requires navigating four additional steps beyond the elevator landing.
- Two main entrances include steps; however, a separate ground-level entrance is fully accessible.
- The only roll-in shower on the property is located in the ADA King room.
ADA-Compliant Accommodation
This room is specifically designed to meet ADA accessibility standards and includes:
- Wheelchair-accessible layout with wider pathways
- Roll-in shower
- Grab bars in both the shower and toilet areas
- Roll-under vanity
- Lower mattress height for easier transfers
- Lower towel racks and hanging rods
- Audio-visual doorbell
Parking & Accessible Routes
- A designated handicapped parking space is located immediately adjacent to the hotel.
- Wheelchair-accessible routes connect the parking area to the accessible entrance, guest rooms, and common areas.
Additional Guest Accommodations
We are pleased to assist guests with accessibility needs and can provide:
- Use of the ground-level accessible entrance
- Elevator access to all four stories
- Assistance with luggage
- Assistance coordinating transportation
We encourage guests to contact us in advance so we may best accommodate individual needs.
Commitment to Accessibility
We strive to ensure that every guest can visit our property regardless of their physical abilities. To comply with the ADA, we:
- Enable individuals with disabilities to make reservations during the same hours and in the same manner as those without disabilities.
- Provide detailed descriptions of the features in our hotel and guest rooms to help individuals with disabilities determine if our accommodations meet their needs.
- Reserve accessible guest rooms for individuals with disabilities until all other rooms of that type are rented.
- Guarantee that specific rooms, once reserved, are held for the reserving customer.
- Collaborate with third-party reservation systems to make all rooms available through at least some of these services and provide them with information about the hotel’s features and rooms.
- Allow guests with legitimate service animals, as defined by the ADA, access to all areas of the property available to those without service animals.
We encourage guests to contact us in advance at (207) 772-7485 so we can help select the most suitable room and ensure a comfortable stay.
Website Accessibility
We are dedicated to ensuring the accessibility and usability of our website for all individuals, including those with disabilities. We continuously implement the relevant portions of the World Wide Web Consortium’s Web Content Accessibility Guidelines (WCAG) 2.1 Level AA, or other standards as required by the Americans with Disabilities Act (ADA).
Our website undergoes regular testing with assistive technologies to maintain and improve accessibility. Please note that our efforts are ongoing. If you have any questions or concerns regarding ADA accessibility or issues accessing our website, please email us at info@thefrancismaine.com or call us at (207) 772-7485.