Pet Policies

About our pet policies

We are more than happy to host you and your pet during your stay with us in Portland. We reserve 4 rooms in our lower level for the use of families with pets (the Bramhall Suites, the Garden King and the Garden Queen room). There is a $35 pet charge per night. A $250 cleaning deposit will be taken at check-in to be returned upon final inspection of the room after check-out.

Please follow the below policies during your stay:

Keep identification on your pet at all times
Pets must be accompanied by their owners at all times while on property and must remain on leash
Pets are not allowed to bathe in hotel showers or bathrooms
Please feed your pet in the tiled bathroom rather than on our carpet or wood floors to minimize any spillage or staining while eating and drinking

Please wipe off muddy or wet paws before your pet enters the hotel
Pets may not be left unattended for more than 2.5 hours on any given day. We understand parents of pet owners may want to enjoy an evening at a local restaurant but we ask that there are not extended periods of time when the pet is in the room alone.
The Francis staff and management reserve the right to enter a room if a pet is left alone to help mitigate a barking or crying pet or to make sure the pet is well tended

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Historic Charm Meets Modern Amenities

What People Say

We love our guests and they love us back

Gem in Portland!

So glad we stayed at the Francis on a recent weekend getaway to Portland. The hotel is charming, the rooms are large, the service was great, and there are wonderful small touches throughout the property. The surrounding area is less touristy than near those hotels in Old Port, but we found that to be a net positive. There are a number of excellent bars and restaurants within walking distance (try Hot Suppa, Bao Bao, and The Bramhall). Would definitely stay here again.

Lovely Boutique Hotel

Accommodations were great - room was comfortable & clean. Staff was helpful & welcoming. The location was good for sightseeing - we were able to walk around Portland from there.

Perfect getaway

The Francis is a beautiful boutique hotel with friendly and knowledgeable staff. Staff went above and beyond to make sure we were comfortable Rooms are very clean and unique , Bose speaker to use while taking a shower. The Francis is so conveniently located close to the downtown Portland shops and just across from a great bakery and coffee shop... this is a must stay ... we will definitely be back.

Favorite place in Portland

Great place to stay. Staff was wonderful. Clean and new accommodations. We were able to get an early check in and a late checkout via text message. I would recommend getting the Terrace if possible!!!

Super friendly staff!

Our stay was during the covid19 pandemic. The staff was super friendly and due to limited numbers of travelers, we felt like we had the place to ourselves. It feels like a hotel meets bed and breakfast. There is a lot of charm and character and it is cozy. Great beds and wonderful showers.

Pet policies